Will I be required to install software to view the videos?

No installation is required to view the videos (demos and video of the week)

Are the videos Windows and MAC compatible?

The videos are in WMV format which is compatible with Windows and MAC. For more info, visit this site: http://www.microsoft.com/windows/windowsmedia/player/wmcomponents.mspx

Is the subscription with my credit card safe and reliable?

The subscription via a credit card is 100% reliable, safe and secure, and is managed by an independent company that specializes in processing credit card payments (www.PAYPAL.com).

If I pay in a different currency than Canadian, how does the currency conversion work?

Since the payment is done by credit card, monetary conversion will be calculated by the banking institution which manages your credit card, based on current rates.

If a video does not work or a problem should arise, what should I do?

We welcome your feedback! When a problem, question or comment arises, feel free to send us an email in the appropriate section ("Contact"), and we will reply with pleasure. Any defective video will corrected ASAP. We value your patronage!

Is it possible we get special requests for particular flies?

Any special request that you have is welcomed and we will try our best to accommodate you.